IRESS had a server outage this morning.
Declined a trade to buy AHF @ .17 this morning.
Ended up accepting my order @ .19
Sold .22
Would of made nearly double more.
Rang Commsec,
No refund / credit
They said IRESS is 3rd party platform,
but they'll give me next 10 trades free
( about 20% of the value of lost trade )
Rang IRESS
They said it's up to Commsec
As they lisence the platform through them
No refund / Credit.